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Refund Policy

Payments must be paid in full for all reservations at the time of booking.


Court Reservations or Open Play for All Paid Members:

There is a 24-hour cancellation/reschedule policy for court reservations for all paid members. If cancelled with a 24-hour notice you will receive a credit* to your account for future reservations. No credits will be given if canceled or rescheduled with less than a 24-hour notice.

Court Reservations or Open Play for All Free Members & Guests:

There is a 48-hour cancellation/reschedule policy for all non-paid members & guests. If cancelled with a 48-hour notice you will receive a credit* to your account for future reservations. No credits will be given if canceled or rescheduled with less than 48 hours notice.

For Private Lessons or Clinics:

There is a 7 day cancellation/reschedule policy before your clinic start date. If cancelled with a 7-day notice you will receive a credit* to your account for future clinics or private lessons. If you join a multi-week clinic it must have at least 4 participants. Once your clinic starts there will be no credits given if you are unable to make a class.

Tournaments or Seasonal Courts:

There are NO credits or refunds.

*Any credits recieved as outlined above will be credited to your CourtReserve account as a balance credit for future use.

Credits are processed within 2-3 business days.

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