Refund Policy
Payments must be paid in full for all reservations at the time of booking.
Court Reservations or Open Play for All Paid Members:
There is a 24-hour cancellation/reschedule policy for court reservations for all paid members. If cancelled with a 24-hour notice you will receive a credit to your account. No credits will be given if canceled or rescheduled with less than a 24-hour notice.
Court Reservations or Open Play for All Guests:
There is a 48-hour cancellation/reschedule policy for all non-paid members & guests. You will only be given a credit for future playing. No credits will be given if canceled or rescheduled with less than 48 hours notice.
For Private Lessons or Clinics:
There is a 7 day cancellation/reschedule policy before your clinic start date. You will only be given a credit for future clinics or private lessons. If you join a 4 week clinic it must have at least 4 participants. Once your clinic starts there will be NO refunds if you are unable to make a class.
Tournaments or Seasonal Courts:
There are NO refunds.
All refunds will be credited to your CourtReserve account as a balance credit.
Refunds are processed within 2-3 business days.