Refund Policy
Payments must be paid in full for all reservations at the time of booking.
Court Reservations or Open Play for All Paid Members:
There is a 24-hour cancellation/reschedule policy for court reservations for all paid members. If cancelled with a 24-hour notice you will receive a credit* to your account for future reservations. No credits will be given if canceled or rescheduled with less than a 24-hour notice.
Court Reservations or Open Play for All Free Members & Guests:
There is a 48-hour cancellation/reschedule policy for all non-paid members & guests. If cancelled with a 48-hour notice you will receive a credit* to your account for future reservations. No credits will be given if canceled or rescheduled with less than 48 hours notice.
For Private Lessons or Clinics:
There is a 7 day cancellation/reschedule policy before your clinic start date. If cancelled with a 7-day notice you will receive a credit* to your account for future clinics or private lessons. If you join a multi-week clinic it must have at least 4 participants. Once your clinic starts there will be no credits given if you are unable to make a class.
Tournaments or Seasonal Courts:
There are NO credits or refunds.
*Any credits recieved as outlined above will be credited to your CourtReserve account as a balance credit for future use.
Credits are processed within 2-3 business days.
